designer
November 2004 - April 2007
BigPond 3G Portal - Telstra Service Delivery Platform.
In '04, WAP was still very much a thing and 2G was the prevailing modern network. Aligning a link with an icon was tedious on any device and touch devices were still 4 years away for consumers in Australia. Simple background colors with one or two small and heavily compressed graphics made up a modern rich GUI. 
We were at the bleeding edge of digital design. Everything was learnt anew and the knowledge was accumulated practically, and incrementally. There were no pattern libraries (Yahoo! was still 2 years off) or HI guidelines (iOS 3+ years away) - so we designed our own dynamic rendering system, and specified it all in detail in PowerPoint back when heavy documentation was the norm. I loved every minute of it (in retrospect).     

This is when I first started in UX design with functional specifications, information architecture, user flows, user testing. It was all so new, I spent 3 weeks on an in-depth competitor analysis and presented back to Ericsson and Telstra execs - I started to learn the art of high level stakeholder management through design and I've taken that around the globe with me since. I have my then manager, now long time mate and mentor to this day, Jason Furnell, to thank for all of this.  

Old school specification before 'atomic design' was a thing. IA and flows lead to page templates > componentised functional patterns > graphic element specifications > device / network profile adaption rules.  

The TSDP was a huge venture between Telstra and Ericsson and some agency level design and internal consulting was required to acquire ongoing funding.